12designer introduces from today Prepaid projects: learn everything about it!
So, this is it. We've been working really hard for a long time to implement a desired feature: the Prepaid option for clients. You asked for it, we got it.
And of course, we have a detailed update to inform you about all the new procedures and protocols that will be established. Which is, TA-DAAA!, this blog post.
Ok, Prepaid projects. What's this?
Prepaid projects are an option that clients can freely choose when posting the project. If they choose it, they transfer the whole project prize before publishing the project. This means, whenever you see this on a project...
...you know, money is already on our side. Which means, there will be a winner.
How is the process for a client?
Easy: when you choose your project type, you'll see this:
Clients will be directly asked how do they want to pay the winner, either directly (the standard process we all know, where this is a private process in which we don't intervene at all) or via 12designer (hey, that's us). If they choose the first option, everything will run as usual: a winner is chosen, you make an invoice and upload high-resolution files, he pays you. If he chooses the Prepaid option, he'll pay from the beginning the full prize to us. He'll get an invoice from 12designer for the service, and when he chooses a winner, if everything is ok, we'll transfer the money to the designer.
That's it, broadly. But let's get into detail.
Client chooses a winner. Ok. Maybe it's perfect, and he loves it like that. Could happen. But the normal procedure is to ask for some minor corrections. Designer implements those corrections and uploads them to our Project Management section. And then, client reviews them and decides if they're ok or not. This is an important feature regarding Prepaid projects: payment will be released by the client when the high-resolution files are perfect and ready to use. To ensure that, there will be two correction rounds available for you to improve the chosen proposal and match client's requirements.
Of course, designers have 7 days to implement their corrections, and client has another 7 days to review them and act: either to approve them, either to ask for corrections. If client does not react within this time frame, files will be automatically accepted and therefore payment, released.
So, this is why that, if you're a designer, your invoicing and taxing details are properly attached to your profile. You'll be prompted to add this information before uploading any submission to a prepaid project, so you can wait until you take part in one of them or you could update it now:
Some key facts regarding prepaid:
> Client is not allowed to increase the prize of a prepaid project due to invoicing restrictions. We all know you always give to the client feedback about the prize, but to avoid unnecesary misunderstandings would be wise not to do it at prepaid projects.
> Guarantee will just be applicable for prepaid projects. Thank God this didn't happen that much, but sometimes we had to cover some guaranteed projects, and some recovery processes have been really complicated and hard to solve. That's why now it will only be possible to guarantee once the full project prize has been handed out to us.
> There will be a 12% handling fee for us over the total amount of the project. When transferring money at prepaid projects, there is service work behind it and when using different payment methods, aditional costs. That's why we're charging this 12% fee and paying the rest to the lucky winner.
Of course, as you may know already, all these changes forced us to make a new update of our Terms & Conditions (yes, that legal part we all read every day ;-) ), which will come into force by today.
Questions? Doubts? Feedback? Want to thank us the prepaid effort by buying us a nice present and you don't know where to send it to? Just comment! :)